Client Services & Administrative Associate (Front Office):
An individual with friendly, warm and outgoing personality needed as a client services associate in the front office at China's premier international animal hospital and pet care facility. Associates undergo professional management training program and English language training with native English speakers. ICVS provides health insurance and other benefits for all successful candidates.
Requiremt:
· College graduate and above - preferably English major with business knowledge
· At least 2-years work experience (preferably in English speaking environment)
· Native Mandarin with excellent spoken and reading/writing English skills
· Fast learner, flexible and adaptable to changes and eager to develop professional management skills
· Good computer skills and competency with Mandarin/English Microsoft Office software (e.g., Word, Excel, Powerpoint, etc.)
Job description:
· Answering calls in Mandarin and English
· Scheduling and maintaining doctor/hospital appointments
· Preparing and updating patient information management systems
· Preparing invoices and collecting payment
· Ordering and re-stocking office and hospital supplies
· Preparation of hospital marketing and communications materials
· Ensuring prompt delivery and responses to calls and messages
· Engage with clients and assist with communications in English and Mandarin
International Center for Veterinary Services
No. 13-16 Rong Ke Gan Lan Cheng Shang Jie
Fu Tong Xi Da Jie, Wang Jing, Chaoyang District, Beijing, PRC 100102
職位要求：
最好是英語專業并掌握相關商業知識
至少兩年的工作經驗
學習能力強，能快速適應工作環境，靈活處理工作問題，有意提升行政管理水平
普通話流利，具備英語的聽說能力，熟練操作計算機并使用中/英文的Office軟件（例如：Word, Excel, Powerpoint等）
職位描述：
負責接聽電話，引導客人登記及排診給各科室醫生
安排并維護醫生/醫院的預約
準備并且更新病例信息系統
負責收款并記錄收款明細
準備醫院的市場營銷和溝通材料
確保及時發送和接受客戶的電話和郵件
幫助醫生和護士用英語和普通話進行交流
完成安排的其它工作
地址：北京市朝陽區阜通西大街融科橄欖城商街13-16號