職位描述
EU
Key Responsibilities:
1. Take full charge of the daily operation of customer service function that handles all initial inquiries from customers, dealers, and general public regarding order placement, complaints, technical support and etc.
2. Provide primary technical advice to customers with practical information and tools; identify and interpret customers’ requirements, shaping these requirements to fit the business unit’s capabilities and communicate these to customers.
3. Work closely with business unit Sales Account Manager as a consultant to clients in technical matters and improve customer satisfaction.
4. Attends trade/technical shows and gives technical presentations to customers
1. Take full charge of the daily operation of customer service function that handles all initial inquiries from customers, dealers, and general public regarding order placement, complaints, technical support and etc.
2. Provide primary technical advice to customers with practical information and tools; identify and interpret customers’ requirements, shaping these requirements to fit the business unit’s capabilities and communicate these to customers.
3. Work closely with business unit Sales Account Manager as a consultant to clients in technical matters and improve customer satisfaction.
4. Attends trade/technical shows and gives technical presentations to customers
Qualifications:
1. Solid professional technical background, minimum Master Degree in relevant life science fields including but not limited to cell biology, immunology, and molecular biology.
2. Ability to communicate fluently in both English and Chinese, verbally and in writing.
3. Good presentation skills with technical content.
4. Customer-focused, proactive/action-oriented.
5. Previous industry experience in a similar commercial role will be advantageous but is not essential.
6. Highly motivated individual with excellent communication, organization and time management skills.
1. Solid professional technical background, minimum Master Degree in relevant life science fields including but not limited to cell biology, immunology, and molecular biology.
2. Ability to communicate fluently in both English and Chinese, verbally and in writing.
3. Good presentation skills with technical content.
4. Customer-focused, proactive/action-oriented.
5. Previous industry experience in a similar commercial role will be advantageous but is not essential.
6. Highly motivated individual with excellent communication, organization and time management skills.
工作地點
南京市-江寧區(qū)-雍熙路28號
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陸女士/人事經(jīng)理
三日內(nèi)活躍立即溝通
金斯瑞生物科技金斯瑞生物科技股份有限公司金斯瑞生物科技股份有限公司（股票代碼HK01548）是全球化的生物科技集團公司。集團植根于領(lǐng)先的基因合成技術(shù)，核心業(yè)務(wù)范圍已涵蓋生物藥開發(fā)與生產(chǎn)CDMO業(yè)務(wù)、細胞與基因治療、生命科學(xué)服務(wù)及產(chǎn)品、生物酶及合成生物學(xué)產(chǎn)品四大領(lǐng)域。金斯瑞成立于2002年，并于2015年在港交所主板掛牌上市。集團總部位于中國南京，運營實體遍布大中華區(qū)、北美區(qū)、歐洲區(qū)及亞太區(qū)，并以此為依托，為全球160多個國家和地區(qū)的10多萬客戶提供優(yōu)質(zhì)、便捷、可靠的服務(wù)與產(chǎn)品。目前，金斯瑞在全球擁有超過3000名員工，其中34%以上的員工擁有碩士或博士學(xué)位。金斯瑞擁有多項知識產(chǎn)權(quán)及技術(shù)機密，其中包含100多項授權(quán)專利及270多項專利申請。截至2019年6月30日，有超過40,300篇經(jīng)國際同業(yè)審閱的學(xué)術(shù)期刊文獻引述了金斯瑞的服務(wù)及產(chǎn)品。秉承“用生物技術(shù)使人和自然更健康”的企業(yè)使命，金斯瑞將一如既往地致力于成為最受信賴的生物科技公司。
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