Appendix I Job Description
附件一 職務描述
Sales Operation Specialist, Logistics Specialist, Parts Buyer
1. Sales order handling 銷售訂單處理
Collect sales order from customer and dealer , input to ERP system , coordinate with Global HQ on payment and delivery
從經銷商和客戶處收集訂單， 錄入系統， 協調總部處理付款和發貨信息
Sales order report Analysis 銷售訂單數據分析
2. Import Parts 進口
負責國外貨物進口報關，付款、交稅、提供報關相關文件 In Charge of goods import
1.1 Study and update China import policy and optimize cost including Duty and VAT
1.2 Work together with China State Administration of Foreign Exchange, China Customs and Tax
1.3 Support Custom Clearance document, including HS code and clearance elements.
1.4 Apply company stamp for 主運單Master waybill, 分運單separate waybill, 到貨通知書Notice of the goods arrival, 提貨通知書 Notice to take delivery, 抽單委托書 Draw the test power of attorney,普貨提貨通知書 General cargo delivery commitment
1.5 Payment application for VAT and Duty. 申請付稅
1.6 Internally, work together with internal technology and product department for HS code, clearance elements etc.對內協調技術和產品部門提供相關文件， 包括HS code 和3C等
1.7 Hire customs clearance company to import parts 進口整機和零備件
3. In-land Transportation as local contact window 運輸
Check Goods Delivery in-land, receive stock-in notice, receive stock-out notice receive customer receipt from forwarder,coordinate when customer receive damaged goods.
負責進口跟蹤貨物國內物流情況，回收客戶簽收單等物流資料；客戶抱怨處理
4. Local Warehouse 中國庫房
4.1 Safety Stock planning 本地庫房備件安全庫存預測
Key parts planning for sales order,
service parts planning
Local procurement parts
New Parts for RMA
4.2 Annual stock check by external audit-Finance team in charge of this.
5 RMA 質保備件處理
5.1 Receive RMA application from Dealer and KA
5.2 Ship out new RMA parts from local new parts warehouse
5.3 Returned RMA parts inventory checking
5.4 Apply RMA parts scrap or return to aboard.
5.5 Analyze RMA parts data and make proposal for improvement.
5.6 RMA parts return to aboard per request by HQ
6 Direct Purchasing 采購
Information collection, Solicitation, price comparison, price negotiation, evaluation, sample request, decision, purchase request, order, coordination, prompt delivery, purchase acceptance
6.1 Place order to Vendor in ERP system
6.2 local parts sourcing and procurement.
6.3 Parts import .
6.4 Other parts.
7 Payment process 付款流程
7.1 Payment to HQ
7.2 Payment to vendor aboard.
7.3 Payment to local parts Vendor
8. Handle customer complain on logistics 與客戶進行溝通，處理客戶投訴。
9 other tasks assigned by manager. 領導安排的其他工作