BASIC FUNCTION基本職責 Responsible for patrolling and /or maintaining a security post during the shift, ensuring established procedures patrols and frequencies are followed. 負責巡視工作,在當班期間堅守崗位,確保酒店的既定工作程序和巡視工作的正確執行。 DUTIES AND RESPONSIBILITIES 職責和義務 1.Follow adequate patrol patterns and frequencies during shift to ensure the safety of guests and associates. 確保巡視工作的正確執行,確保對客人和同事施實安全保衛工作。 2.Responsible for checking so fire, life safety equipment are within the expiry limits (such as hand held chemical extinguishers etc.) 負責檢查消防和生命安全設備的使用壽命。(例如手持式化學滅火器等等) 3.Ensure prompt reporting of maintenance issues as recorded during patrols. 確保將巡視記錄中的維修問題及時報告給工程部。 4.Provide escort services for associates carrying cash, where required. 如有需要,應對攜帶大量現金的同事提供護送服務。 5.Maintain perimeter patrols at points of entry and egress to ensure that all people within the hotel environs have a genuine purpose and are not loitering or are present for other reasons. 在酒店的出入口安排外圍巡視點,以確保在酒店周圍無閑雜人。 6.Check the hotel to ensure that safety and security practices are being followed, Fire exits are not blocked, equipment is not obstructing fire hose reel doors, clearance between stacked goods and sprinkler heads is sufficient. 對酒店進行檢查,以保證酒店內安全保衛措施的實行,如防火門的通暢,水龍帶門前無設備堆放,各貨物堆放區間的清潔和和噴淋頭的充足等等。 7.Take appropriate action to resolve guest complaints. Communicate with guests in a manner, which promotes goodwill, trust and satisfaction. 采取適當的方法解決客人投訴。通過與客人交流,建立起友好、信任和滿意的對客關系。 8.Be familiar with current first aid and fire emergency procedures. 熟悉急救程序及消防緊急措施。 9.Abide by the Hotels Policies and procedures, Code of Conduct and the hotel’s Associates Handbook. 遵守酒店的工作政策及程序,遵守運營規則及員工手冊中的條款。 10.Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication. 以積極專業的態度與酒店內部各部門及同事溝通,建立起良好的工作關系,增強團隊精神確保有效的雙向交流。 11.Carry out other tasks as directed by your supervisor. 完成上級交待的其它任務。 JOB SPECIFICATION工作要求 1.Knowledge of hotel Security preferred. 了解酒店保安工作程序 2.Minimum 1 year experience in Security position,preferably in the hotel. 至少1年保安工作經驗,最好有在酒店作保安工作的經驗。
合肥高新豪生酒店是GCH大中華酒店集團旗下品牌,專注于提供卓越的酒店運營管理、前沿設計理念及尖端技術支持的全方位服務。深耕大中華地區二十五載,旗下拓展和運營溫德姆至尊豪廷(Wyndham Grand Plaza Royale)與豪生(Howard Johnson)兩大享譽國際的酒店品牌系列。為滿足日益多元化的客戶需求,GCH精心打造了一系列獨具特色的自有品牌:從奢華典雅的豪廷大酒店(Plaza Royale),隱世療愈的世廷(The Glam),到城市度假的世閣(Sage),每一品牌均承載著GCH對卓越住宿體驗的不懈追求。通過構建全方位、精細化的管理體系,我們致力于為每一位賓客打造舒適難忘的入住時光,同時以卓越的運營業績回饋酒店的業主及投資公司,共創雙贏未來,攜手邁向更加輝煌的篇章。