崗位職責(zé)/職位描述
BASIC FUNCTION
基礎(chǔ)職能
Responsible for the daily cleaning of the guest rooms assigned to him, of corridors, of sections; of the service areas including the linen closet, backstairs, and the Room Attendant’s comfort room.
負(fù)責(zé)每天被安排的客房、走廊和其他區(qū)域的清潔工作，包括布草房、后臺區(qū)域和工作室
DUTIES AND RESPONSIBILITIES
工作職責(zé)
1. Reports daily to the Housekeeping office in complete uniform, picks up clean rags, section slips and signs at the key control log book for the floor keys.
每天到客房部辦公室報到，領(lǐng)取制服、抹布，并在鑰匙控制本上簽領(lǐng)鑰匙
2. Makes sure that room Attendant’s cart is properly supplied and brings it to the designated area, ensuring that it is always maintained clean and orderly.
確保工作車已準(zhǔn)備妥當(dāng)，并將其推至規(guī)定區(qū)域，確保工作車的干凈整齊
3. Cleans floor corridors, service areas, backstairs, linen closets, and Room Attendant’s comfort room.
清潔樓層走廊，服務(wù)區(qū)域，后臺區(qū)，布草房和工作室
4. Services all occupied VIP rooms.
為所有的貴賓房提供服務(wù)
5. Cleans all guest rooms assigned to him according to standard procedures.
根據(jù)標(biāo)準(zhǔn)打掃所有被安排的客房
6. Cleans all checkout rooms in order of priority.
優(yōu)先打掃退房
7. Does some pick-up cleaning in vacant rooms.
在空房內(nèi)作些一般打掃
8. Reports immediately emergencies such as overflowing toilets, burnt-out lights, etc. to Housekeeping Office/Supervisor.
立即向客房部辦公室/主管匯報緊急情況，如：廁所的溢漏，燈泡燒壞等
9. Reports to immediate Supervisor fixtures and other items that need repair and maintenance.
向主管匯報需要維修的固定裝置和其他項(xiàng)目
10. Reports any illness, accidents befalling guests, irregularities to Supervisor or to the Housekeeping Office.
向主管或客房部辦公室匯報任何客人的生病和事故情況，
11. Brings immediately to Housekeeping Office any left behind items from checkout rooms, making sure that the Lost and Found logbook is properly accomplished.
立即上繳任何在退房內(nèi)發(fā)現(xiàn)的客人遺留物品，確保已在客人遺留物品記錄本上記錄
12. Reports to Supervisor unfinished assigned rooms for endorsement to the next shift.
向主管匯報未完成的房間，以便交接到下一個班次
13. Makes sure that the linen closet and Room Attendant’s comfort room are kept locked when not in use.
確保布草房和工作間在無人使用時是關(guān)上的
14. Turns in all soiled rags, newspaper, floor keys at the Housekeeping Office before signing out.
在下班前交還所有的臟抹布、報紙、樓層鑰匙
15. Performs other duties as required by his supervisor or head of department
執(zhí)行上級及部門負(fù)責(zé)人要求的其他工作。
JOB SPECIFICATION
職位要求
1. Personable, neat and with fine manners and deportment
美貌的，整潔的，具有良好的禮節(jié)和風(fēng)度
2. At least 5year’s experience
至少5年的工作經(jīng)驗(yàn)
3. Honest
為人誠實(shí)